Returns & Exchanges
At Malky Wigs, we want you to feel confident and beautiful in your purchase. If you are not completely satisfied, we offer a 14-day return policy for wigs in their original, unaltered condition.
Initiate Your Request
Contact our customer service team within 14 days of receiving your order to request a Return Merchandise Authorization (RMA) number.
Prepare the Package
Place the wig in its original packaging, ensuring all tags are attached and the lace remains uncut and un-customized.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Quality Inspection & Refund
Once our specialists verify the wig's condition, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing